We undertake the below practices, and we guarantee that you will be satisfied with the quality of our metal prints or you may return the item for your money back.
1. Proof - One of our friendly staff will be in touch once you have placed your order to provide you with a pre-production proof before we print. We will email this so you can confirm that what you see is what you expected.
This ensures you know exactly what will be included in the printed area of the product.
2. Resolution - Our system automatically checks for a minimum image quality when you upload and will warn you only if it is too low in resolution.
3. Resolution - Our system automatically checks for a minimum image quality when you upload and will warn you only if it is too low in resolution.
4. Colour - Our printing systems are profiled for our premium metal material and our specialised RIP conversion software is designed to reproduce your image as accurately as possible on our substrates.
We also offer photo correction (such as removal of dust and scratches, custom colour correction, addition of text, etc) which is quoted at our standard artwork rates. Please contact us to discuss your requirements.
5. Lead time - We are set up for fast output. Our standard turnaround time is 5 - 10 business days, depending on stock availability and your location – please contact us for express shipping or rush orders.
6. Packaging – Using specialised materials, our staff are trained to correctly package your product for transport to reduce the potential for damage. We aim to ensure that your purchase arrives in perfect condition, as you would expect to receive it.
